Want to lose your customer? Deliver a bad customer service experience. And it doesn’t really have to be that bad. Sure, if it’s flat out…
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This week, with “SXSW” perpetually trending worldwide on Twitter, SXSW videos racking up thousands of views on YouTube, and images from the convention lighting up…
We lost a MASTER today. R.I.P Hal. Hal Douglas, who lent his vocal gravitas to hundreds of movie trailers in his long career as a…
According to a recent survey, videos had an average time on site of 5 minutes 29 seconds, while posts without videos saw an average time…
For several years, the big marketing push has been to “go mobile.” Though the concept of a smartphone was around long before it, the release…